Privacy Policy | Wheat Watch Pty Ltd

Overview

Wheat Watch Pty Ltd (ABN 96 698 257 117) is committed to protecting the privacy of your personal information. This policy explains how we collect, use, disclose, and safeguard your information in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

What Information We Collect

We may collect the following types of personal information:

Your name and business contact details (email address, phone number, organisation name).
Information you provide through our website contact form or email correspondence.
Details of grain samples, test results, and classification records submitted for analysis.
Website usage data collected via cookies and analytics tools.

How We Collect Information

We collect information directly from you when you:

Submit an enquiry through our website contact form.
Send us an email or communicate with us by other means.
Engage our services and provide samples or documentation for testing or certification.
Browse our website (via cookies and similar technologies).

How We Use Your Information

We use your personal information for the following purposes:

To respond to your enquiries and provide the services you request.
To process grain samples, issue classification reports, and manage certification records.
To communicate with you about your account, service updates, and industry information relevant to our relationship.
To improve our website and services through aggregated analytics.
To comply with legal and regulatory obligations.

Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us understand how you use our site. We use session cookies (which expire when you close your browser) and persistent cookies (which remain until deleted). You can configure your browser to reject cookies, but this may affect the functionality of our website.

Disclosure of Information

We will not sell, trade, or rent your personal information to third parties. We may disclose your information in the following circumstances:

To our contractors and service providers who assist us in delivering our services (subject to confidentiality obligations).
If required by law or to protect our legal rights.
With your express consent.

Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. These measures include secure storage, access controls, and encrypted communications where appropriate.

Access and Correction

You have the right to request access to the personal information we hold about you and to request correction if you believe it is inaccurate. To make a request, please contact us using the details below.

Complaints

If you believe we have breached the Australian Privacy Principles, please contact us. We will investigate and respond within a reasonable period. If you are dissatisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

Contact Us

For enquiries or requests regarding this privacy policy, please contact:

Email: [email protected]
Wheat Watch Pty Ltd
Victoria 3128, Australia

Changes to This Policy

We may update this privacy policy from time to time. The current version will always be published on this page. We encourage you to review this policy periodically.

Last updated: June 2026